Client:
McDonalds
Over 1000+ restaurants
Challenge:
Provide a contractor induction, contractor prequalification and site access check in and approval system across over 1000+ McDonalds restaurants
Ensure all contractors have done the same level of induction and establish process checks so that only valid contractors are to work allowed on site.
Estabish a contractor prequalification process that sets out different pathways based on being a contractor, supplier or providing professional services
Setup an in restaurant approval to work check in process
Solution:
Online Induction for contractors
Contractor prequalification process (Contractors, Suppliers and Professional Services)
In restaurant site access check in and approval to work review
The induction structure consisted of areas such as:
Overview of safety at McDonalds, WHS Responsibilities, Expectations (standard of work, legislation and licenses, fitness for work), Contractor housekeeping and conduct on site, Communication, Preventing psychosocial harm,
Working in food preparation areas, Hazard management (slippery floors, hot surfaces, symbols to be aware of), Hazard reporting process, Risk management, Approval to work process on arrival at restaurants and offices
Incident Reporting process, Emergency Management and First Aid process overview.
Client:
Civil Aviation Safety Authority
Challenge:
Transforming a paper based presentation and assessment into an online system and distribute nationally across all airport sites.
Solution:
The adoption of Online Induction for contractors and subcontractors.
The collection of certifications and training from contractors, inducting them on safety protocols, site specific inductions, check lists,
drug and alcohol checks and fitness declarations with automatic notification to site contacts.
Task Management / Work Requests:
Ensure no contractor can be allocated a work order who hasn't been inducted.
Raise work requests to inducted contractors, assign jobs, track updates and sms / email notifications.
The system has a full Contract Management System in-built.
Client:
UGL
Challenge:
Creating a virtual interactive induction that is site specific, across a large portfolio of sites, projects and across many different business units and regions and for many different induction types and roles.
Solution:
Implementation of a portfolio wide Online Induction for contractors, employees and volunteers inductions covering many different sites, projects and regions.
Collection of trade certificates and emergency contact details. For employees payroll details and police check.
Different induction training, document libraries and check lists with assessments and a certificate at the end.
Over 9000+ users
Client:
Komatsu
Challenge:
Centralise the entire induction process across all sites and regions but enable site specific inductions
Setup Inductions for contractors, employees, visitors, suppliers, delivery drivers and many other role types
Solution:
Online Induction for contractors, employees, visitors, suppliers
Prequalification of all contracting companies, sole traders and subcontractors
Site specific management, supervisor app for contractor checks, sign in / sign out process that cross checks induction status
Verification of licenses and insurances
Over 8000+ users
Client:
Multiplex
Challenge:
Create an Online Induction process that can also in real-time integrate with site access hardware on site.
Setup Inductions for contractors, employees, visitors, suppliers, delivery drivers and many other role types
Turnstile checks on induction status as contractors arrive on site
Solution:
Centralised Online Induction for contractors, employees, visitors, suppliers
Prequalification of all contracting companies, sole traders and subcontractors
Site specific management, supervisor app for contractor checks, sign in / sign out process that cross checks induction status
Verification of licenses and insurances
Gate controller solution that in real-time checks the status of the contractor and the company they work for as they tap their site access card at a turnstile. If not inducted and non compliant, the card won't work.
Full card management, issuing and printing of site access cards (RFID cards).
Full sign in / sign out system with registry of who is on site, communication tools, supervisor checking app and more
Over 20,000+ users
Client:
Murdoch University
Challenge:
Induction, Permit to Work and Sign in / Sign out systems were all separate systems, siloed off from each other, didn't communicate with each out. Permit to Work system was paper based.
Solution:
A single platform that fully integrates Induction, Permit to Work, Sign in / sign out through a centralised platform and with extensive new capability and functionality to create custom workflows.
Created a highly engaging and interactive induction
Introduced a sign in / sign out system for campus that can check induction status and take people to the induction if they have arrived on site and not previously done the induction
Introduced a permit to work system that was completely digital and integrates directly into the induction and sign in workflows. The PTW process now has QR code based forms, nature of work checks for high risk work upon sign in on site,
cross checks induction status, documentation provided (JSA's, SWMS) and custom approver workflows
Over 5000+ users
Client:
City of South Perth
Bringing together three areas in a single online platform: Induction, Incident Reporting and Learning Management
Provide a full life cycle system for the user from initial engagement to management while working with the organisation.
Personalised Incident Reporting system with unique workflows, forms and requirements of church group. Allow for site specific personalisation.
Solution:
Implementation and combination of 3 systems Online Induction for contractors, employees and volunteers inductions.
Collection of trade certificates and emergency contact details. For employees payroll details and police check.
Different induction training, document libraries and check lists with assessments and a certificate at the end.
Enable users to report incidents from Induction system. Customised forms and workflows, notifications and metrics within IR system.
Extra training scheduled and assigned to users, using the LMS system.
Refresher training, matrix, course authoring and more.
Over 4500+ users
Two Hollywood Movies
Client: Blacklight film starring Liam Neeson
Read the full case study right here. Our first Hollywood movie client!
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Client: Betterman Robbie Williams film
Our second Hollywood movie client! Check out the case study here.
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From our clients
"I use your online induction system and I rave about it to other HR managers. I am not super IT savvy but I have found the system very user friendly
and I have build some great steps myself from 1 through to 7 to avoid the paper trail. I can add any new requirement easily.
I have used for new staff but I am now rolling out company wide for induction and training.
Your service support is fantastic and they always respond promptly to my queries with solutions."
"passing on compliment of exceptional service from Charli whenever we have engaged with her online"
"Thank you for providing what are very very exciting opportunities for us"
"We have had a great success so far with contractors completing their online CSE Awareness training, thanks again! "
"software had been super easy to set up and they would definitely use it for future projects "
"She is an asset to your company and was so kind and helpful is helping us achieve our goal in a short time frame. She delivered on every promise and was always quick to react and I admit I am a bit of a fusspot.
Just wanted to let you know as people are always happy to complain but not enough people say thank you.
She couldn't do enough to help us."
"everyone is impressed with your system, I've been showing a lot of organisations this week that we partner with...well done."
"Very happy with the service and experience so far.
Your suggestions have been very relevant and helpful and your availability to help then and there is really appreciated."
"We are new to using the online induction but so far I have found it to be very good."
"Your platform was one of our big wins over the past few years."
Just been through the process with the people that matter here regarding the online inductions.
To say it was positive is an understatement. Just to put it in perspective:
You delivered a product with 25% of the time quoted, saved. 3 days to deliver is absurd. I understand that you only need to fill in the content with your template but still an achievement.
It exceeded all expectations. I gave you the minimum amount of information that I could have given and you nailed it. Branding, content and what we required. I expected to be playing around with it for most of the weekend to tailor it. Now I'll have to help the misses at home instead.
This one exercise is going to save us approximately $10,300 in lost time whilst we could have been pay contractors to come on-site to do the inductions for a day each.
This mechanism works. Period.
People have returned to their desks and I can assure you, your name is being brandished around other contacts in the industry already. If there is going to be a referral award, we'll win it.
Again, with sincere thanks,
Martin Wellington
We now have a great online induction portal. Please feel free to use my contact details to provide feedback for any potential customers. I can assure you it will be all good feedback.
I have just reviewed and it looks great - thank you so very much for getting this all done so quickly for me
