Work Order: Defect Management Software

Published 10/01/2022

Defect Management Software

The challenging thing with construction projects is conducting analysis and identifying the causes of risks. Hazards, incidents, injuries, and near misses in work sites are real and unavoidable when corrective measures are not employed to track what causes hazards. When the right defect detection tool is used at the right workplace, misfortunes are tracked and recorded in real-time. Defect management software is used to monitor risks in a construction site; what are these defects?

Construction site defects are errors in a building under construction that arise due to a shoddy workforce or building constructed in a rush. These errors include; wet painting, leaking plumbing, wet floor, steep staircase, hanging electric wires, and fire extinguishers mounted low for children to access. When these defects are tracked before the building is commissioned for official use, the contractor corrects the defects.

Maintenance of defects takes the minimum time but should be done with maximum care to avoid triggering the building. Prominent business merchants have already implemented defects detection systems like time trackers and laser scanners. When classifying defects, it does not matter whether they are major or minor, caused by human error or design flaws.

Steps to manage defects

Defects are corrected upon detection, and the contractor assumes responsibility since a building with errors cannot be put into use. It is against the law to endanger lives and structures, so the owner must notify the contractor in case of a defect. Here are the steps for managing defects once detected.

1. Vacate the workstation or construction site with defects.

The owner will advise the occupants of the workstation or the workers on the site to vacate immediately to avoid misfortunes. The owner records the time and dates the defect has been detected, the location, occupants, and defect to prepare a report. In some cases, the legal team is conducted to assess the extent of damage, determine the time it should take for the defect to be corrected, and calculate the compensation for loss of use of the building.

2. Notify the contractor

The owner has to notify the contractor about the defect, send details, and schedule maintenance dates. The owner has to discuss the defect with the contractor to know the kind of workers to assign the task to.

3. Defect rectification

During the defect correction, the contractor assesses the defect and figures out who might have caused the defect. Many stakeholders, subcontractors, and suppliers are involved in the contract during construction. If the supplier supplies low-quality materials, the supplier becomes accountable for the defect. If a subcontractor, let's say, the one who installed wiring caused errors; becomes responsible for the defect. At this stage, the owner is not involved in determining who was assigned to do what and when.

4. Report generation

When the defect is corrected, the owner writes a report for future reference and serves the legal department in charge of construction with a copy in case a major defect happens, and human life is affected.

Importance of defect management software

- Improved transparency

The registry of defects records all defects within the warranty time agreed upon by the owner and the contractor. The registry also documents all defects, the time they were recorded, location, eyewitnesses who occupied the building or construction site at the time of realization, and action is taken. This registry improves the transparency of transactions between the owner and the contractor.

- Prevent incidents

Incidents and hazards occur when defects are ignored. Defect detection software in a building or construction site helps reduce the number of incidents recorded since some defects can be so minor for regular people to notice.

- Better contractor management

The contractor can have several subcontractors and suppliers within a single construction site. Since all blame from the owner is channeled to the main contractor, he should ensure all project stakeholders have delivered as required. This is only possible when defect management software is implemented.

Instead of blaming stakeholders at the end of a project, contractors should implement defect detection systems to monitor and correct defects as the construction progresses. It may be expensive to install detection sensors, but the results are worth the cost.

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